Why Choose Us

Over the past ten years, over 500 individuals have taken on a Computer Troubleshooters Franchise.

The reasons they have chosen this path are:

1. They belong to a large, successful, global company, the Worlds No. 1 Computer Service Network.
2. They have a proven and accelerated business growth path, compared to being an independent 'one-person' operation.
3. The Franchisor, with over 500 outlets, in 24 countries, is committed to maintain the uniformity of the system and to promote the brand in order to grow the value of all of our individual businesses.
4. They enjoy the benefits of large corporate, namely pooled resources for marketing, brand awareness and joint purchasing. This can lower operating costs and thus, increase business competitiveness.
5. They have access to a sophisticated internal communications network. Tools available include web based forums, email forums, knowledge databases and archives, across a range of topics such as marketing, technical information, business management and operations.
6. The team of 500 franchise owners is available for technical support. This provides two unique benefits; firstly, an expanse of expertise unavailable from a normal help desk, because franchise owners meet the whole gambit of business situation, and secondly, at any given time, around the global network, there are franchise owners available to provide for immediate assistance.
7. We offer the exclusive rights to sell the Computer Troubleshooters services and National Account products and services within a Protected Territory.
8. Our National and Global network is of immense appeal to many other businesses. Warranty companies, computer equipment vendors, 3rd party maintenance organisations and software companies are typical of national and global accounts that Computer Troubleshooters has alliances with.
9. The collective buying power of a franchise group allows for lower costs in purchasing services, inventory and equipment. Independent businesses usually have less bargaining power with suppliers.
10. The network of Computer Troubleshooters brings additional resources to your business. This may be other franchise owners in your region who can join you on projects, where their different skills sets, and experiences make you more attractive to potential new customers. Or it may be using the resources if the global network to provide you with a larger range of expertise and numbers of personnel.
11. Computer Troubleshooter franchise owners are at the forefront of what is happening across the broad spectrum of IT, particularly in small businesses. Knowledge of industry trends, enhancements, developments become known to individual because they are at the 'coal-face' and this knowledge, as soon as it is encountered by a Computer Troubleshooters, is passed onto everyone else.
12. Computer Troubleshooters provides each individual with the complete range of marketing, business and technical services. A library of information is openly available via www.ct-private.com.
13. The management team is committed to developing the most thorough and inclusive training systems in the industry. Each Franchisee who joins becomes a true partner in the business; we are all working together with a common goal.
14. On your own you have limited resources to turn to when you run into a problem, or when you're looking for ideas to improve your business, or when you just need to vent about some horrible customer experience you just had. With Computer Troubleshooters you have hundreds of others around the world who are doing the exact same thing you're doing, who are building the same business in their area, and who can offer advice, make recommendations, or just be a sounding board for your own ideas and issues. You don't feel alone because you aren't alone, and that makes running your business a lot more enjoyable. It is a lot more fun being part of a franchise than working on your own.